
Qualification: RIIHAN309F Conduct telescopic materials handler operations
Duration: 1 Day
Assessment Type: Theory and Practical
Prerequisite: N/A
This Telehandler course unit describes a participant’s skills and knowledge required to conduct telescopic materials handler operations in the Resources and Infrastructure Industries.
This Telehandler Ccourse unit is appropriate for those working in operational roles.
Training will be completed with fork tynes, however if required, training can also be completed with other attachments such as crane jibs, earthmoving buckets, grabs etc.
This course does not cover the requirements for operating a slewing telehandler or for crane jib attachments with a lifting capacity over 3 tonnes. A High Risk Work licence class C2 or above is required for slewing telehandlers, or CN or above for crane jib attachments over 3 tonne.
A TSHA Gold Card licence can be organised upon request. (Only in NSW)
On completion of the course, participants will have gained the following skills and knowledge in:
A nationally recognised Statement of Attainment and a TSHA Gold Card (Only in NSW)
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Operating a telehandler requires skill, precision and a clear understanding of workplace safety. Across Australia, industries such as construction, warehousing, agriculture, mining and logistics rely heavily on trained telehandler operators to lift, move and place loads efficiently. Operate Telehandler Training ensures participants gain the practical skills and theoretical knowledge needed to safely operate telescopic handlers in a variety of work environments.
A telehandler (telescopic handler) is a versatile lifting machine equipped with a telescopic boom that can extend forwards and upwards. With the right attachments—such as forks, buckets, winches, grabs or work platforms—telehandlers can perform multiple tasks normally handled by forklifts, cranes or elevated work platforms. This versatility makes proper training essential to minimise risks, prevent accidents and comply with Australian safety standards.
Course Overview
Operate Telehandler Training is designed for workers who operate a telehandler as part of their daily duties or for those entering industries where telehandlers are commonly used. The program covers the skills required to plan work, conduct pre-operational inspections, operate the equipment safely, and shut down and secure the telehandler according to site and manufacturer requirements.
Training is typically aligned with the national unit of competency RIIHAN309F – Conduct telescopic materials handler operations, ensuring participants meet current Australian industry and workplace safety standards.
Key Learning Outcomes
Upon successful completion of the training, participants will be able to:
Understand telehandler components, functions and capabilities
Conduct hazard identification and implement risk controls
Interpret work instructions and load charts
Select appropriate attachments and ensure correct fitting
Perform pre-start checks and routine maintenance
Safely lift, move, position and secure loads
Operate the telehandler across different terrains and conditions
Communicate effectively with spotters and ground crew
Shut down equipment and complete post-operational procedures
This course is ideal for:
Construction and civil workers
Warehouse and logistics personnel
Agricultural machinery operators
Mining and resources workers
Maintenance and facility teams
Anyone required to operate a telehandler in Australian workplaces
No previous experience is required; however, participants should have basic English literacy and the physical ability to perform the tasks involved.
Training is delivered through a blend of classroom theory and hands-on practical demonstrations. Participants learn through interactive sessions, videos, real-world scenarios and supervised operation of a telehandler.
Workplace health and safety (WHS) legislation
Telehandler types, stability and lifting principles
Load ratings, centre of gravity and load charts
Identifying hazards such as overhead powerlines, uneven ground and blind spots
Emergency procedures and safe operating practices
Conducting pre-operational inspections
Attaching and securing various attachments
Manoeuvring in confined and open spaces
Lifting and placing loads at height and reach
Working safely on slopes and rough terrain
Shutdown, parking and securing equipment
Competency is assessed through:
Written or verbal knowledge test
Observation of practical skills in a controlled environment
Demonstration of safe and correct telehandler operation
Participants who meet all requirements will receive a Statement of Attainment for the nationally recognised unit, which is accepted across Australia.
Duration: Typically 1–2 days depending on experience and class size
Delivery: On-site at your workplace or at an approved training facility
Class Size: Small groups to ensure individual attention and safe practice
Many training organisations offer flexible scheduling to accommodate shift workers and project timelines.
Australian workplaces demand strict compliance with WHS legislation. Operating a telehandler without proper training can lead to serious incidents, equipment damage, costly downtime or legal penalties. By completing recognised telehandler training, workers and employers benefit from:
Improved workplace safety
Higher productivity and job performance
Reduced risk of accidents and load damage
Compliance with industry regulations
Increased employability and career opportunities
Employers gain confidence knowing their team can operate machinery responsibly and in line with best practice standards.
Participants must be at least 18 years old
Basic English communication skills
Appropriate PPE (steel-cap boots, long sleeves, high-vis, etc.)
Some training providers may require a USI (Unique Student Identifier)
Certification
Upon successful completion, participants receive:
Statement of Attainment – RIIHAN309F
Training record and logbook (if required)
Documentation suitable for employer verification and compliance checks
Certification remains valid indefinitely, but refresher training is recommended every 2–3 years to keep skills up to date.
Whether you’re upgrading your skills, complying with workplace requirements, or preparing for a new job, Operate Telehandler Training Australia provides the knowledge and confidence needed to work safely and efficiently. Courses are available nationwide and can be customised for specific industries or worksites.